I contacted them through the contact email before buying and they were responsive within 1,2 hours.
The first time buying from this store, they shipped it to Macedonia via DHL Express and magnets came as described.
Everything was fine and I highly recommended

Your product is exactly as advertised and performs perfect.

I love these strong little magnets. I do not have to worry about a dog dislodging the hide because the magnet is so strong and it is so small, I can place the hide is very small, very tight spaces. I highly recommend!

Great product, fast shipping. Tolerances are great ( I measured +/- 0.05mm). Some chipping if handled carelessly, but otherwise would buy again. Thanks!

Very happy with the service and the magnets. Magnets were packaged well and arrived quickly.

HUGE selection and the only online magnet stores that had them as small as I needed (and smaller). Great email follow-ups and updates kept me in the know about my order every step of the way. My order was delivered in a very reasonable time. Pretty much in the time frame that I expected, if not a tad sooner. I have no idea how their customer service team is, which is great, because after several orders, I haven't had a single problem. Judging by my experiences so far and the other comments, I've no doubt that they're just as stellar.

I am using these magnets for 28mm wargames miniatures and general hobby applications.

Its a great magnet I look forward to collecting three of every pyramid magnet you have

The balls work very well for my intended purpose. I am 100% completely satisfied and the shipping time was also great.
I have new projects soon and will be ordering more magnetic products soon.
Great customer service, great products!
You will NOT be disappointed!

Service was quick and product was as advertised. Thank you for providing such a wide range of magnets.

This is my second order from SuperMagnetMan and ijt won't be my last. Awesome service, fast shipping, paperwork correct for cross border shipping to Canada.

As advertised, quality.

On time, accurate delivery. Quality supplier.

Was so impressed with Supermagnetman - from the initial phone call where they explained and answered my newbie questions, to the extremely fast turn-around time. Forget Ebay or Amazon - these guys are the real deal - American made and answer their phones.
Thank you for a great experience - we will be back!

Needed a magnet to pull metals out of aquarium substrate and this one works Great! The employee who assisted me over the phone recommended this and he was Right! Thank you! Very happy 😊

As a design firm, we wanted something minimal, sleek, and well designed when pinning up drawings for our clients here at the office. These work perfectly.