COVID-19 is impacting all of us—as individuals and as communities—in unprecedented ways. Given the rapidly changing environment, we would like to provide an update on our hours of operation.
At SM Magnetics & SuperMagnetMan, we sell products and provide engineering services to a wide variety of industries. We realize what we do is critical for your everyday life, and we are committed to standing by you during this uncertain time.
- You can continue to shop with us: Our e-commerce desktop and mobile apps will remain live during this time. If anything changes, we will provide updated information quickly. We are continuing to deliver packages as usual Monday-Friday. However, please be patient at this time as you may experience potential delays in your delivery. We are continuing to work closely with our delivery services to ensure the best service to you but high volume of packages and restrictions placed on those companies are causing delays in some areas. We really appreciate your patience.
- Our team is here to help: We will continue to provide you with exceptional customer service via email and phone. Our Customer Experience team is working remotely and ready to help with any and all questions. Email firstname.lastname@example.org or call us at 205-621-8841, Mon-Fri, 9 a.m.– 5 p.m. CT.
During these difficult days we are feeling for our family and friends across the world and hoping you are all staying healthy and safe. We thank you for your patience and understanding during this extraordinary time. Please continue to follow federal, state, and local guidelines for remaining safe and healthy.